Privacy Notice

  1. Introduction

We are committed to protecting your privacy, and this Privacy Policy (“Policy”) will help you understand how we collect and process Personal Information from those who use our website, mobile apps or related online and offline services we offer (collectively, the “Services”). This Policy also describes what we will and will not do with the information we collect, and your choices about the collection and use of your information. If you have a business relationship with us, or the Services you receive from us are subject to a separate agreement (e.g., with your employer), the contractual terms of that relationship will control in the event of any conflict.

By using the Services, you represent and warrant that you are of legal age to form a binding contract with us and agree to be bound and abide by our Terms. If you do not agree to all of our Terms, or if you violate them in any way, you may not access or use the Services.

  1. What is Personal Information?

This Policy applies to Personal Information collected or used in connection with our Services. “Personal Information” generally means any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to you. Personal Information can include “Sensitive Personal Information” (particularly sensitive types of Personal Information) and “Pseudonymised Personal Information” (information that does not identify you directly but can be linked to other information that does). Personal Information does not include anonymous information or information that has had the identity of an individual permanently removed. Note that privacy laws apply different definitions to “Personal Information” in various jurisdictions and contexts, and we may therefore need to apply a particular definition in specific circumstances.

  1. How We Collect Personal Information

As described further below, we may receive Personal information through many aspects of our online and offline Services, and we may collect such information about you by various means, including:

  • Directly from you, both online (e.g., our websites, email) and offline (e.g., phone);
  • From other third party sources and social media platforms that you may use to engage with us;
  • By combining information from different sources, including online and offline data.
  1. What Information Do We Collect?

You may provide Personal Information to us which may include your name, home and/or work email address, postal address, phone number and/or fax number, your employer and job title, demographic information about you including birth year, certification designation, etc., and if you are making a purchase, your payment information (e.g., credit card).

RHM can receive such information in various ways through our Services, including:

  • Employment Applications: RHM collected relevant Personal Information from job applicants, including a Resume or CV, and any other information required to verify qualifications and assess suitability for an available position.
  • Third party: employment platforms such as LinkedIn, Indeed, Monster, etc.
  1. Information About Others

If you provide us with information regarding another individual (such as a colleague or co-worker), you represent that you have their consent to give us their information and to permit us to use the information in accordance with this Policy.

  1. Online User Activity and Cookies
  2. Site Use Information

RHM collects technical information when an individual visits including IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform type (e.g., Chrome or Edge on a Windows platform).

We may also collect information about the visit, including pages and content viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse to or away from the page.

  1. How We Use Personal Information We Collect
  2. General Use of Information

We use Personal Information to operate, evaluate, and improve our Services, including for the following purposes:

  • For our business purposes, such as data analysis, audits, developing new products and features, enhancing our website, improving our products and services, identifying usage trends, and determining the effectiveness of our promotional campaigns;
  • To administer and protect our business and websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);
  • For those who apply for employment with RHM, to process your employment application, including background checks and education and employment verification, as applicable;
  • To comply with all applicable laws, legal processes and industry standards, our policies and our contractual rights; and
  • For any other purpose specified at the point of collection or as described in your express authorization.

We may use and disclose non-personal, non-individual statistics or demographic information in a de-identified or aggregate form without restriction.

  1.   How We May Share Information With Third Parties

RHM will not disclose your Personal Information to third parties without your consent except as described below:

  1. Third Party Disclosures

When you provide Personal Information through the Services for a particular service, we reserve the right to transfer the information that we maintain in the event of a contemplated or actual sale or transfer of all or a relevant portion of our business or assets. If such an event occurs, we will make reasonable efforts to direct the recipient to use your Personal Information in a manner that is consistent with this Policy. RHM does not disclose sensitive Personal Information such as passcodes, social security numbers, credit card numbers, felony conviction information, or health information except as necessary to complete transactions requested by you, to process employment applications, or to comply with legal obligations, all under availability confidentiality and security protections.

  1. Your Privacy Rights and Choices
  2. General Rights

We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.

  • Opting-Out of Marketing Emails: From time to time, we may contact you via email or through other channels for the purpose of providing announcements, promotional information and/or other general communication. In order to improve our Services, we may be notified when you open an email from us or click on a link therein. You may choose not to receive marketing emails from us by clicking on the unsubscribe link in the marketing emails you receive from us. Even if you opt out of receiving such communications, we may continue sending you non-marketing email communications, such as administrative or transaction alerts, or information about changes to our terms of service.
  • Cookies: Our Services allows users to opt-out of certain third party cookies. In addition, web browsers may offer users the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our Services may not function correctly.
  • Targeted Advertising: As noted above, we may work with advertising partners who collect information about your online activities and provide you with choices regarding the use of your browsing behavior for purposes of targeted advertising. Popular advertising services you may opt out of include Google, the Network Advertising Initiative and Digital Advertising Alliance.
  1. Notice for Residents of Certain States in the US

In addition to the privacy rights described above, if you are a resident of California, Virginia, Colorado, Connecticut or Utah (or Texas and Oregon as of July 1, 2024 and Montana as of October 1, 2024), you may have a right to subject certain specific requests regarding your Personal Information.

  1. Online Advertising

Please note that we do not always have complete information about where our organization may be displayed or promoted, and if you believe that we are featured in venues that are inappropriate or offensive, please contact us as directed below.

  1. Links to Other Websites and Third Party Content

Our Services may contain links to other websites or apps, including social media integrations. Please be aware that we are not responsible for the content or privacy practices of such other websites or apps, and we encourage you to be aware when you leave our Services and to read the privacy statements of any other website or app that collects Personal Information.

  1. Security and Retention of Personal Information

We maintain reasonable security safeguards designed to protect information about our website visitors in our possession and control, and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, we cannot ensure the security of any information that you transmit to us, or guarantee that this information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures in the event of any compromise of Personal Information. To the extent the law allows us to provide such notification via email or conspicuous posting on the Services, you agree to accept notice in that form.

We apply a general rule of keeping Personal Information only for as long as required to fulfill the purposes for which it was collected including (i) to provide you with our Services, such as to maintain account profiles while active and after termination for the purposes described above, and (ii) as reasonably as necessary for legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required.

  1. Information Related to Minors

Our website and other online Services are not intended for minors under 13, and we do not knowingly collect Personal Information online from minors under 13. We will endeavor to promptly delete any information identified as having been provided by such persons as required by applicable law.

  1. Contacting

If you have any questions, concerns or comments about this Privacy Policy, our privacy practices, or if you have any requests in regard to your Personal Information, please contact us by email to

  1. Privacy Policy Updates

Privacy Policy Effective 2015, updated 2024. Notation from SHRM